People pick a P.O. box for all kinds of reasons. Their building's mail area is unreliable. They move often. They want parcels somewhere safe. Whatever the reason, when the front door won't open, the 94042 on the envelope does not help the locksmith find you. Give the street address and unit number.
Moving? Rekey before you unpack
People who keep a P.O. box are often between homes or have just moved. If that is you, the new place came with keys someone else may have copied. Rekeying changes the pins so old keys stop working, and it costs less than new locks. The posted rate begins at $19.00 per lock plus the service call fee.
Mailbox locks at apartments
A lot of renters get a box because their building mailbox lock is broken or the key is lost. Here is how that usually splits:
- Your own compartment in a cluster mailbox is normally the property owner's or HOA's to fix. Ask the manager; they may already have a locksmith arrangement.
- A private wall or curbside mailbox at a house belongs to the homeowner, and a locksmith can replace its lock.
- Parcel lockers and the master door belong to the Postal Service. Leave those alone.
Other common calls
- Home and apartment lockouts
- Lost car keys and transponder key programming
- Broken key stuck in a door or padlock
- Lock changes on side gates and sheds
Proof you live there
When the locksmith arrives for a lockout, expect a request for ID that shows the address. Here is the snag for P.O. box users: your licence or bills may show the box, not the street. Keep a lease, utility statement or delivery receipt with the street address handy, on your phone if possible. It makes the check quick and keeps the visit moving. If you have nothing with the address, say so on the phone so the dispatcher can tell you what else is accepted.