Search for a locksmith and every ad says it is the top choice, the one to call, the quickest. Those words cost nothing to write. Here is what is worth checking instead.
1. A clear quote before work starts
Ask what the service call fee is, what the labour starts at and what could change the price. A good answer names a starting figure and the factors that raise it, such as lock security level, key type or programming. Be wary of a quote that is suspiciously low and only becomes real once someone is at your door.
2. Who actually does the job
Many locksmith websites, this one included, are referral services that pass calls to independent contractors. That is legal and common, but you should know it. Ask who will come, who invoices you and who stands behind the warranty. This site's terms and conditions explain that the contractor invoices you and provides the warranty.
3. Licensing
California licenses locksmiths through the Bureau of Security and Investigative Services. You can ask for the locksmith's licence number and check it on the state's licence lookup. A professional won't mind the question.
4. They check your ID
A locksmith who opens a door without asking whether you live there would do the same for anyone. Being asked for ID is a good sign.
5. Reviews you can verify
- Recent reviews on independent sites, with detail
- Recommendations from neighbours or your building manager
- Consistent business details across listings
Red flags
- No price at all until the work is done
- Pressure to drill a lock before trying to pick it
- An invoice from a different name with no explanation
- Cash only, with no receipt
The short version
Slogans tell you nothing. Ask for a quote, a name, a licence number and a receipt. See this site's price list to know what to expect before you call.
